What is DHL Ecommerce? (All you need to know)

Whether you’re a small online startup or a large ecommerce business, it’s difficult to know where the best shipping deals are.

That’s why I put together this guide about DHL’s e-commerce service. By reading this article, you’ll learn who this service is designed to help, how long shipping takes, and what to expect. So read on to find out more!

What is DHL E-Commerce in 2022?

DHL Ecommerce Solutions is a division of DHL responsible for domestic and international parcel delivery in 2022. This tracking service aims to make cross-border shipping easy and affordable. This helps online sellers reach customers around the world. The average transit time is 4 to 8 days, plus additional processing and transit time when the package reaches the destination country.

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If you want to know if DHL Ecommerce is right for you, then be sure to read the entire article for more useful facts!

What is DHL Ecommerce?

DHL E-Commerce is an internationally tracked postal service. It’s designed to help high-volume shippers (both small businesses and large ecommerce companies) simplify their shipments.

Additionally, this service aims to make cross-border shipping easy and affordable.

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How does DHL eCommerce work?

DHL E-Commerce offers services for domestic and international high-volume shippers. Services include collections, deliveries and returns.

By using the company’s free and easy-to-use portal, you can perform tasks such as:

  • Retrieving orders from your online marketplaces
  • Create shipping labels
  • shipment tracking
  • Receive email or SMS tracking notifications
  • Processing of returns

Who can use DHL e-commerce shipping?

To qualify for DHL e-commerce shipping, you must actively ship 200 items daily or 1,000 items weekly.

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Additionally, the charges for each DHL pickup should be at least $200.

What are the pros and cons of DHL Ecommerce?

Let’s take a look at the advantages and disadvantages of DHL E-Commerce.

Some advantages of DHL E-Commerce are:

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  • It’s easy to use
  • It offers excellent international shipping plans and tools
  • It has accurate package tracking
  • It can be used in connection with fulfillment services

In contrast, some disadvantages of DHL e-commerce are as follows:

  • Shippers with low shipping volumes are not eligible to use this service
  • The pricing is not transparent
  • Weekend shipping is not available in the US

How long will it take to get DHL E-Commerce?

DHL E-Commerce usually delivers within 2 to 14 working days. However, the average delivery time is 4 to 8 days.

Also, there may be additional processing and transit time once the package reaches the destination country.

Such delays may occur due to local slowdowns or due to a lockdown at the local customs office.

Apart from that, high volume online businesses can benefit from faster delivery with DHL Fulfillment option.

Companies use this service to send goods to a DHL fulfillment warehouse. Products are stored there until a customer orders something.

When you place an order, DHL picks up the goods and delivers them.

Why is DHL E-Commerce taking so long?

DHL Ecommerce packages can take a week or more to arrive, which is much slower than most shippers want to wait. ]

So it’s worth asking – why does DHL E-Commerce delivery take so long?

Well, one reason DHL ecommerce shipping is slower is that it’s a lower priority service compared to Express. As a result, these packages take longer to arrive.

Another reason is that DHL E-Commerce does a lot of international shipping.

Things like customs delays, weather events, or holidays in the destination country can slow down deliveries.

Therefore, DHL recommends recipients to contact the retailer or online shop they purchased from if they have not received their package within 10 days of the expected delivery time.

Is DHL E-Commerce in the US?

DHL E-Commerce is available to business customers throughout North America (including the United States).

This service specializes in light packages (less than 5 lbs). It offers national coverage for every US ZIP code, with last mile delivery performed by USPS.

DHL Domestic E-Commerce offers three levels of service:

  • Expedited Max: 2-3 days service with definitive validity
  • Expedited: 2-5 days service
  • Ground: 3-8 days service

DHL Domestic E-Commerce is an excellent choice for merchants who need a 3-day light package service at an affordable price.

In addition, it offers greater flexibility than other express couriers.

When does DHL deliver e-commerce?

In most countries, DHL’s e-commerce service delivers Monday to Friday from 8:00 a.m. to 6:00 p.m.

DHL does not typically deliver on Saturdays or Sundays in the United States unless you make special arrangements and are willing to pay the extra cost.

However, many countries in Europe deliver on Saturdays but not on Sundays.

In addition, DHL observes most bank and federal holidays, so allow for shipping delays during these times.

What is the difference between DHL E-Commerce and DHL Express?

While DHL Express focuses on time-sensitive deliveries for all shippers, DHL Ecommerce offers cost-effective shipping for online retailers.

In other words, while DHL Express ensures your package will arrive on the same day or next business day, DHL E-Commerce cannot guarantee delivery by a specific date or time.

Another big difference between the two services is that you can register for DHL Express right away. On the other hand, you must be activated for DHL E-Commerce.

Does DHL E-Commerce come with tracking?

All DHL e-commerce packages come with door-to-door tracking. Tracking numbers can be between 10 and 39 digits long.

You can track your package through the DHL website or one of the company’s online portals.

Alternatively, the retailer or online shop you bought from will send you a tracking link.

To learn more, you can also read our posts on How Long DHL Express Takes, Why DHL Is So Bad and DHL Clearance Event.

Conclusion

If you’re an online retailer who handles a decent amount of shipping, DHL E-Commerce might be the perfect solution for you. Not only is this service affordable and easy to use, but it also helps you reach more customers around the world.